SERVICE & MAINTENANCE

SERVICE & MAINTENANCE

NGSI - PROVIDES A 3 YEAR ONSITE SERVICE & MAINTENANCE AGREEMENT, ENSURING RELIABILITY & PEAK PERFORMANCE OF YOUR BUILDING MANAGEMENT SYSTEM. WE HAVE MULTIPLE SOLUTIONS THAT ARE AVAILABLE, AND CAN BE TAILORED TO YOUR BUSINESS NEEDS.

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FEATURES & BENEFITS

  • PRIORITY SCHEDULING

  • PHONE TECH SUPPORT

  • remote management / vpn

  • ONSITE BI ANNUAL MAINTENANCE

  • DISCOUNTED LABOR RATES (ADD ON’S)

  • LOANER PROGRAM (CRITICAL HARDWARE)

  • DEFECTIVE EQUIPMENT - LABOR PROGRAM

  • EMERGENCY SERVICES (AVAILABLE)

 

AGREEMENT TYPES

NGSI OFFERS (3) SERVICE & MAINTENANCE AGREEMENTS (sma’S). CUSTOM AGREEMENTS ARE AVAILABLE FOR MULTIPLE UNITS, ENTERPRISE, OR SPECIFIC NEEDS. ADDITIONAL FEE’S WILL BE APPLIED BASED ON THE CUSTOMIZATION REQUIRED.

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STANDARD PROGRAM

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LOANER PROGRAM

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EMERGENCY & LOANER PROGRAM